Let parents join a waitlist when a class is full, then offer places when spots open up.
When a class reaches its maximum number of participants, parents can join a waitlist instead of booking. You can then send a personal booking link to anyone on the waitlist when a spot opens up.
The waitlist is configured per class. On the class detail page, find the Waitlist card and flip the toggle on. When enabled, full classes show a "Join waitlist" button on the public booking page instead of "Class full".
When someone joins the waitlist, you and your team get an email notification, and the person receives a confirmation that they've been added.
The class detail page shows a quick summary of who's on the waitlist. For full management, click "Manage →" in the Waitlist card header to open the dedicated waitlist page (/waitlist on each class).
On the waitlist page you can see everyone in the order they joined, when they signed up, and whether they've been offered a place. You can also turn the waitlist on or off without leaving the page.
When a spot opens up — for example after a cancellation, or because you're willing to take an extra booking — click "Offer place" next to the person you want to invite.
The offer link is unique to that person. They can use it to book a place even if the class still shows as full to everyone else. Once they book, they're removed from the waitlist automatically.
If the person hasn't booked yet — maybe the email went to spam — click "Resend offer" to send a fresh email with the same link.
Important
Offer links bypass the class capacity. If you offer a place to two people on a class capped at 12, you could end up with 13 or 14 confirmed bookings. Only offer as many places as you're actually willing to accept.
Click "Remove" on any row to take someone off the waitlist. If they had an outstanding offer link, that link will stop working immediately.
