Why Can't Parents Book My Class?

If parents are telling you they can't book your class, or you're not seeing a booking button on your public page, check these common causes:

1. Stripe not connected (for paid classes)

If your class has a price set, you must have Stripe Connect set up and charges enabled. Go to the Payments section in your dashboard to check your Stripe status.

2. No future sessions

The booking button only appears when there's at least one session in the future. Check the Sessions section on the class detail page to make sure upcoming sessions exist.

3. Booking hasn't opened yet

If you've set a "Booking opens at" date and it hasn't arrived yet, parents will see a message telling them when booking opens but won't be able to book.

4. Class is full

If you've set a maximum number of participants and that limit has been reached, new bookings will be blocked. You can increase the limit on the class detail page, or enable waitlists.

5. Sessions have started and mid-session booking is off

Once any session for a class is in the past, new bookings are blocked unless you enable "Mid-session booking" in the class settings.