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Joining a waitlist

What happens when a class is full — and how to book if a place opens up.

When a class is full, some providers offer a waitlist so you can register your interest. If a place opens up later, the provider can offer it to you with a personal booking link.

Joining the waitlist

  1. Open the class on the provider's booking page.
  2. If the class is full and the waitlist is open, you'll see a "Join waitlist" button instead of "Book now".
  3. Enter your name and email and submit.
  4. You'll get a confirmation email letting you know you're on the list.

Note

Joining the waitlist doesn't reserve a place or charge you anything — it just lets the provider get in touch if a spot opens up.

When a place opens up

If a place becomes available, the provider can offer it to you. You'll get an email with subject "A place has opened up for [class name]" and a button to book your place.

Click the button in the email to open the booking form. The link is personal to you — it lets you book even if the class still shows as full to everyone else. Your name and email will be filled in for you, but you'll still need to complete any other information the provider asks for, and pay if the class is paid.

Tip

Places that open up tend to go quickly, so book as soon as you can. The link is yours to use — don't share it with anyone else.

After you've booked

Once you've booked using the offer link, you're no longer on the waitlist. You'll get the standard booking confirmation email with your reference and a link to manage your booking.

Leaving the waitlist

If you no longer want to be on the waitlist, contact the activity provider directly and ask them to remove you. Their contact details are shown on the class page.

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